Frequently Asked Questions
Frequently Asked Questions
How do I get started?
To reserve a photo booth, simply fill out our “Request a Quote” form—we’ll get back to you within 24–48 business hours. You can also reach us directly by phone or email.
Do I need to provide anything for the setup?
Just the space! We bring everything needed unless stated otherwise. If our backdrops are being used, a minimum of 8ft x 8ft of flat space is required, along with at least one standard power outlet. While we provide a WiFi hotspot, having access to venue WiFi helps ensure the best experience — so if it’s available, we’d love to use it!
To ensure a smooth setup and great experience, please allow for the following:
- Placement: The photobooth is typically positioned 7–8 feet from the backdrop.
- Power Access: The booth must be near a standard 3-pronged 120V outlet.
- Extension Capability: We can extend power up to 20 feet using 14-gauge, 3-pronged extension cables.
Can I rent just a backdrop without the photo booth?
Absolutely! Our backdrops are available as standalone rentals with setup and breakdown included.
Will guests get their photos right away, and do I get a copy too? *
Digital photo delivery is typically instant. However, in some cases—depending on Wi-Fi or cellular service at the event location—there may be a delay. If the connection is limited, delivery may take up to 24 hours. We appreciate your patience and promise to deliver your images as quickly as possible. Please note that K. Moore Events is not responsible for delays caused by third-party network issues. Additionally, a digital gallery of all event photos will be delivered within 24 to 72 hours after your event.
Is an attendant included on the event day?
Absolutely! We’re on-site to manage the photobooth so you can enjoy your event stress-free.
Are you insured and can you provide a copy of your insurance certificate?
Yes, K. Moore Events, LLC is insured for your peace of mind. We’re happy to provide a copy of our Certificate of Insurance (COI) upon request. If your venue requires specific details or to be listed as an additional insured, just let us know in advance and we’ll take care of it.
What are your package options and pricing?
Pricing varies based on event duration, location, and any custom add-ons. We offer packages to suit different needs and budgets. For an accurate quote, please complete our “Request a Quote” form with your event details.
Do you offer delivery and pickup?
Yes of course! We price our services based on your “live” event timeframe, but all rentals include an attendant, setup, and breakdown.
How long do you need for setup?
We usually need an hour to setup but we love to arrive at least an 1.5 to 2 hours early to account for traffic and parking issues.
Can I use my own backdrop?
Yes! You're more than welcome to use your own backdrop or collaborate with us to create something special.
Is there a deposit?
Yes, a 50% deposit is required in order to reserve the photo booth for your event, the remaining balance is due 7 days prior to the event. Deposits are non-refundable and can be applied to a future booking. You can also make full payment at time of booking.
Can the booth be customized for my event?
Yes! We can customize your package to include personalized photo layouts, logos, or overlays.
What types of photo booths do you offer?
We offer a modern DSLR photo booth with an iPad interface for high-quality photos and a sleek, user-friendly experience.